Seems A Bit Harsh

Canada's largest doughnut chain, Tim Horton's, fired a woman in London, Ontario, for giving a customer's toddler a 16-cent doughnut nugget for free.
Nicole Lilliman, 27, was summoned to the office on Wednesday and told video surveillance had caught her giving the child a Timbit -- a tablespoon-sized solid doughnut on Monday, the London Free Press reported Thursday.
"It was just out of my heart -- (the child) was pointing and going 'ah, ah'," she said. "I should have gone to my purse and got the change, but it was busy."
She said the three managers who summoned her fired her for theft and told her she had to sign the accusation before leaving.
She told the newspaper Timbits are routinely given away to dogs in cars at the drive-through window. Tim Hortons district manager Nicole Mitchell told the Free Press those cases involve "day-old and recycled" Timbits.
"Employees aren't allowed to give out free products and that's the bottom line," she said.
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LATER ON ...

In regards to the recent situation with the termination of a staff member in London, Ontario;
Unfortunately the action of the manager of this location was not appropriate nor grounds for dismissal. With an apology from management Ms. Lilliman has been rehired by the franchisee.
We sincerely apologize to our customers for this unfortunate incident.
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